Analytics

Agently Analytics offers a transformative approach to data-driven decision-making, emphasizing customization, scalability, and integration to provide real-time insights and performance optimization across various business functions.

Key Feedback Data:

1. User Insights: Agent owners have access to detailed insights regarding the nature and demographics of their users, including specifics on which deployment channels users originate from.

2. Source Analysis: Agent owners can view comprehensive demographic data for users, including segmentation by deployment source to better understand user distribution across platforms.

3. Daily Activity Breakdowns: Agent owners can monitor daily query volumes and single-session queries through a line chart, providing a clear view of usage patterns and traffic over the past seven days.

4. Query Metrics: Comprehensive metrics are available for agent owners, including the total number of queries, total users, and any instances of query failures to support performance optimization.

5. Session Analytics: Agent owners can track the total number of sessions and identify unique sessions, enabling insights into user engagement and session frequency.

6. User Feedback Monitoring: Agent owners receive direct user feedback across all deployment channels, including Telegram, Discord, API, and website widgets, to closely monitor user satisfaction and accuracy metrics.

Seamless Integration: Agently Analytics integrates easily with widely-used platforms such as Google Drive, Slack, and Zendesk. This makes it easy to pull relevant data into Agently’s analytics dashboard, allowing for smooth AI deployment and performance tracking without disrupting existing systems​​.

Through these analytics capabilities, Agently provides a robust platform for businesses seeking to harness the full potential of AI to optimize operations, enhance customer satisfaction, and drive growth across various sectors, including e-commerce, healthcare, and finance.